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Simple terms for using Promptha.

These terms explain the core rules for using Promptha on the web, including account responsibilities, uploads, AI processing, credits, refunds, and output ownership.

Last updated: July 30, 2026

Use the platform responsibly

Do not use Promptha to create illegal, abusive, deceptive, or rights-infringing content.

You keep your content

You retain ownership of the content you create, subject to the rights needed for us to operate the service.

Billing is disclosed clearly

Paid plans, credits, and subscription behavior should be clear before purchase and manageable from the relevant billing surface.

Privacy policy

Review how Promptha handles account, workspace, and operational data.

Support

Find support contact details, FAQ entry points, and account help.

Delete account

Use the direct account deletion page if you want to close your account.

On this page

Service overviewAccounts and eligibilityAcceptable useContent and rightsBilling and subscriptionsSuspension and terminationContact

Service overview

Promptha is a workspace for creating, editing, saving, and exporting supported AI-assisted visual work.

  • The service may include free usage, paid plans, credit purchases, AskGL Queries, Blocks, editable Templates, Creative References, and experimental features.
  • Features, supported models, and limits may change as the product evolves.
  • Some capabilities may be offered through third-party model, hosting, payment, or identity providers.

Accounts and eligibility

You are responsible for your account, including keeping sign-in methods secure and ensuring that the information you provide is accurate.

  • You must be legally able to enter into these terms and use the product in compliance with applicable law.
  • You are responsible for activity that occurs under your account unless it results from our own failure to secure the service.
  • If you use social or third-party sign-in methods, you are also subject to the relevant provider’s terms.

Acceptable use

Promptha is intended for legitimate creative, professional, educational, and operational use cases.

  • Do not use the service to generate or distribute unlawful, exploitative, harassing, hateful, or fraudulent content.
  • Do not attempt to access accounts, systems, data, or model capabilities without authorization.
  • Do not upload or publish material that infringes the intellectual property, privacy, or publicity rights of others.
  • Do not abuse automated systems, security controls, moderation tools, or rate limits.

Content and rights

You retain ownership of the content you submit and create, subject to the limited rights Promptha needs to host, process, and display it.

  • You represent that you have the rights necessary to upload inputs and request outputs from the service.
  • Promptha may store, process, transform, and display your content to operate the product and support requested workflows.
  • Private Workspace content is not made public unless you deliberately use a sharing or publication feature that says it will publish the content.
  • You are responsible for reviewing outputs before using them publicly, commercially, or in high-stakes settings.
  • Creative References may include Promptha-provided, user-provided, or AI-generated visual direction. The reference detail and provenance fields identify known source and license information.
  • If you believe content infringes your rights, send a sufficiently detailed notice to [email protected]. We may remove or restrict disputed material while we review it.

Model outputs

AI outputs can be inaccurate, incomplete, or unsuitable for sensitive use cases. You are responsible for validating outputs before relying on them.

Billing and subscriptions

Paid access may be offered through subscriptions or credit purchases disclosed before checkout. A generation quote states the expected credit charge before execution.

  • Prices, plan limits, and included usage are shown in the relevant purchase flow and may change over time.
  • If a subscription renews automatically, it continues until cancelled through the applicable billing surface.
  • Where platform rules require restore-purchase functionality, restore should be available within the relevant app experience.
  • Unused credit purchases and subscription charges are refundable only when required by law or expressly stated in the purchase flow. Consumed generation credits are normally non-refundable after a successful provider result.
  • If Promptha charges credits and a generation or required persistence step fails, the service is designed to release or refund that operation automatically. Contact billing support if the balance does not reconcile.

App Store purchases

Purchases made through a third-party store, when offered, are also subject to that store's cancellation and refund rules.

Suspension and termination

We may suspend or terminate access when necessary to protect users, comply with law, enforce these terms, or prevent platform abuse.

  • Promptha may investigate suspected misuse, fraud, or policy violations.
  • We may remove content or restrict access to features if required for safety, moderation, legal compliance, or service integrity.
  • You may stop using the service at any time and may request account deletion through the direct account deletion page.

Contact

Use these channels for terms, billing, or account-related questions.

Legal

[email protected]

Support

[email protected]

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